{"id":62376,"date":"2023-12-13T11:31:23","date_gmt":"2023-12-13T19:31:23","guid":{"rendered":"https:\/\/newwestschools.ca\/archive_241212\/?p=62376"},"modified":"2023-12-13T12:46:42","modified_gmt":"2023-12-13T20:46:42","slug":"complaint-and-concern-resolution-guide-now-available","status":"publish","type":"post","link":"https:\/\/newwestschools.ca\/archive_241212\/complaint-and-concern-resolution-guide-now-available\/","title":{"rendered":"Complaint and concern resolution guide now available"},"content":{"rendered":"<p>If you have a complaint or concern, we encourage you to\u00a0<strong>resolve the issue(s) through meaningful and respectful dialog<\/strong>\u00a0with the other party or parties. Collaborative communication creates healthy, positive relationships that help foster welcoming, constructive learning environments for our students, parents, and staff.<\/p>\n<p>However, if the issue is sufficiently complex and can\u2019t be solved through normal means, New Westminster Schools has a multi-step process in place to deal with such concerns and\/or complaints.<\/p>\n<ul>\n<li><a href=\"https:\/\/newwestschools.ca\/archive_241212\/resources\/resolving-a-complaint-or-concern\/\">For more information, visit our Resolving a Complaint or Concern page<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you have a complaint or concern, we encourage you to\u00a0resolve the issue(s) through meaningful and respectful dialog\u00a0with the other party or parties. Collaborative communication creates healthy, positive relationships that [&hellip;]<\/p>\n","protected":false},"author":1009,"featured_media":61634,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,3],"tags":[],"class_list":["post-62376","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured-events","category-events-and-announcements"],"_links":{"self":[{"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/posts\/62376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/users\/1009"}],"replies":[{"embeddable":true,"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/comments?post=62376"}],"version-history":[{"count":2,"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/posts\/62376\/revisions"}],"predecessor-version":[{"id":62384,"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/posts\/62376\/revisions\/62384"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/media\/61634"}],"wp:attachment":[{"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/media?parent=62376"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/categories?post=62376"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newwestschools.ca\/archive_241212\/wp-json\/wp\/v2\/tags?post=62376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}