{"id":239,"date":"2025-07-02T15:10:32","date_gmt":"2025-07-02T19:10:32","guid":{"rendered":"https:\/\/newwestschools.ca\/nwss\/?page_id=239"},"modified":"2025-07-04T16:22:03","modified_gmt":"2025-07-04T20:22:03","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/newwestschools.ca\/nwss\/school-resources\/tech-support\/","title":{"rendered":"Tech Support"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">MyED BC and family portal<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/newwestschools.ca\/wp-content\/uploads\/2024\/09\/Family-Portal-Instructions-New-Families.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions on connecting to the family portal in MyED BC<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/newwestschools.ca\/wp-content\/uploads\/2024\/09\/MyED-BC-Family-Portal-Locating-PEN-Number.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions on locating your child\u2019s Personal Education Number (PEN)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/newwestschools.ca\/wp-content\/uploads\/2024\/09\/01-Where-can-I-find-my-child-pupil-number.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions on locating your child\u2019s district pupil number<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/newwestschools.ca\/wp-content\/uploads\/2024\/09\/Family-Portal-Instructions-for-AIP-or-IEP.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Instructions on finding IEPs and AIPs on MyEd BC<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">School Cash Online<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/newwestschools.ca\/wp-content\/uploads\/2024\/09\/Parent-Instructions-for-Registering-for-SchoolCash-Online-Auto-Sub.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">School Cash Online guide for new families<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/helpdesk.supportschoolcashonline.com\/en\/support\/home\" target=\"_blank\" rel=\"noreferrer noopener\">School Cash Online helpdesk<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Microsoft 365 and Microsoft Teams<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-365\/support\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft 365 support site<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?app=desktop&amp;v=jxLPoK0KFv0&amp;feature=youtu.be\" target=\"_blank\" rel=\"noreferrer noopener\">Navigating MS Teams<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?app=desktop&amp;v=2nTir8v6Bqw&amp;feature=youtu.be\" target=\"_blank\" rel=\"noreferrer noopener\">How to submit assignments on MS Teams<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/watch?app=desktop&amp;v=EMaY8_Uats0&amp;feature=youtu.be\" target=\"_blank\" rel=\"noreferrer noopener\">Introduction to Class Notebook on MS Teams<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>MyED BC and family portal School Cash Online Microsoft 365 and Microsoft Teams<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":29,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-239","page","type-page","status-publish","hentry"],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/pages\/239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/comments?post=239"}],"version-history":[{"count":2,"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/pages\/239\/revisions"}],"predecessor-version":[{"id":713,"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/pages\/239\/revisions\/713"}],"up":[{"embeddable":true,"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/pages\/29"}],"wp:attachment":[{"href":"https:\/\/newwestschools.ca\/nwss\/wp-json\/wp\/v2\/media?parent=239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}