News & Events

Complaint and concern resolution guide now available

If you have a complaint or concern, we encourage you to resolve the issue(s) through meaningful and respectful dialog with the other party or parties. Collaborative communication creates healthy, positive relationships that help foster welcoming, constructive learning environments for our students, parents, and staff.

However, if the issue is sufficiently complex and can’t be solved through normal means, New Westminster Schools has a multi-step process in place to deal with such concerns and/or complaints.